An idea that saved two bankruptcies

Guz, the proprietor of a restaurant and bar in Sydney, was facing a common business problem. There were days and times that were quiet, too quiet. So much so that it was getting tough to make ends meet. Meanwhile, we had a gourmet Ceylon tea brand that was struggling. We were in a bunch of…

Let’s get customers back more

Are there times you’d like to get customers back more? Here’s a fun new invention to do that.   How? Simple. Get customers scanning a QR code like in the image above and they will be presented with a puzzle on their phone. They assemble a nine-piece image to potentially be rewarded with a bit…

How to easily remember more

Did you know that we forget over 80% of what we learn within 24 hours? Yup – scientifically proven (University of Waterloo). The good news is there is a simple solution which I wish I had learnt in high school – here it is.   Solution: To retain close to 100% of learning, simply spend…

Saying thanks and building fans

(2 min read) Saying thank you is powerful. It shows gratitude and results in good will. And both those emotions are powerful. So the next time you want to say thanks to a customer or partner or stakeholder, why not do it in a way that results in a fan that you can reach over…